What is your return/exchange policy?
We're unable to issue refunds, but we will happily exchange your items within the following guidelines:
No exchanges on: consignment items; special orders, sale items, finished jewelry (pendants, chains, etc.), books, magazines, patterns, videos, CDs, tapes, cut items (chain, cord, fabric, etc.), or discontinued products.
- Exchanges are issued for store credit only.
- Exchanges must be made within 30 days of purchase.
- All items must be in original packaging & condition.
- Original receipt is required.
- Exchanges of 10 or more items will be charged a 15% restocking fee.
No exchanges on: consignment items; special orders, sale items, finished jewelry (pendants, chains, etc.), books, magazines, patterns, videos, CDs, tapes, cut items (chain, cord, fabric, etc.), or discontinued products.
Do you sell online?
Yes! We offer a limited number of items in our web store; if you can't find what you're looking for there, call us at 608.742.5900.
Can I order by phone or email?
Absolutely! We regularly ship orders to customers. Call 608.742.5900, or email
rbriant {at} prairieflowerbeads {dot} com with your request.
rbriant {at} prairieflowerbeads {dot} com with your request.
What forms of payment do you accept?
Cash or credit card in store; credit card only for phone or online orders.
How will my order be shipped, and what will it cost?
All orders are shipped via USPS.
Web store orders: $5.50 per order to lower 48 US states; $9.45* to Alaska and Hawaii. (No shipping fee for downloadable PDF patterns.)
Phone or email orders: for beads, findings, and small items, $5.50 per order to lower 48 US states; $9.45* to Alaska and Hawaii. For larger or specialty items, we will charge you according to actual postage cost.
*Alaska and Hawaii orders will be sent USPS Flat Rate Priority.
Web store orders: $5.50 per order to lower 48 US states; $9.45* to Alaska and Hawaii. (No shipping fee for downloadable PDF patterns.)
Phone or email orders: for beads, findings, and small items, $5.50 per order to lower 48 US states; $9.45* to Alaska and Hawaii. For larger or specialty items, we will charge you according to actual postage cost.
*Alaska and Hawaii orders will be sent USPS Flat Rate Priority.
I see you have classes. How do I sign up?
Stop in or call 608.742.5900. If you register by phone, you can pay with a credit card.
I signed up for a class, but now I can't make it. What should I do?
Stop in or call 608.742.5900 to cancel or reschedule. If you paid in advance, you'll receive store credit to use for a different class.
You can also schedule a one-on-one instruction time, during regular business hours, for the same class fee.
You can also schedule a one-on-one instruction time, during regular business hours, for the same class fee.
Do you have open beading/studio time available?
Yes! Open Beading is available, at no charge, any time the store is open (except when a class is in session).
Need some room to spread out and bead? We have large tables for that very purpose. Lacking a tool? Borrow one of ours. Need help with a project? Just ask. Want to bring a friend and have a mini beading party? You'll always be welcome.
To confirm table availability for a specific day or time, check the class schedule on this website, or call us at 608.742.5900.
Need some room to spread out and bead? We have large tables for that very purpose. Lacking a tool? Borrow one of ours. Need help with a project? Just ask. Want to bring a friend and have a mini beading party? You'll always be welcome.
To confirm table availability for a specific day or time, check the class schedule on this website, or call us at 608.742.5900.
Do you sell flowers?
No. But we can teach you how to make some with beads.